Emergency Medical Services - Pulse Point

PulsePoint Respond App Icon




A CPR notification arrives as a normal push notification. This notification will be accompanied by a distinctive alert tone. Opening the notification will load the PulsePoint app. The screen will display your current location, the general reported location of the cardiac arrest victim, and any nearby Automated External Defibrillators (AEDs). To receive a CPR Needed activation you must have the CPR notification type selected in the Settings Menu and you must be in the immediate vicinity of a reported cardiac arrest. Notification radiuses vary by jurisdiction.

The application has three primary components – the PulsePoint Respond mobile app, the PulsePoint (SaaS) cloud service resource, and PulsePoint Connect.

One version of the PulsePoint Respond app (on each platform) support all agencies.

The PulsePoint cloud service resource (Amazon EC2-VPC) manages all communications between individual personal mobile devices and the real-time incident data of PulsePoint-connected agencies.

Emergency Communication Centers (ECC) communicate with the PulsePoint cloud service through the PulsePoint Connect application. PulsePoint Connect runs within the local ECC and delivers select dispatch system data to the PulsePoint cloud service. The service utilizes encrypted communication and secure identification (HTTPS with SSL/TLS) within a highly reliable multi-zone environment.

The PulsePoint Respond app, cloud service, and Connect product are all provided and maintained by the PulsePoint Foundation.

PulsePoint AED
Also available is PulsePoint AED, a free companion app for strengthening the chain of survival for cardiac arrest victims. Members of the community download PulsePoint AED and use it to report and confirm AED locations. They simply describe a new location, snap a picture, and the information is stored for local authorities to verify. After that, the AED location data is made available to anyone using PulsePoint Respond.

PulsePoint Registry provides complete control over the community’s Public Access Defibrillation (PAD) program. Tightly integrated with both PulsePoint Respond and PulsePoint AED, PulsePoint Registry provides a simple workflow to manage critical registry tasks.

PulsePoint Registry also provides the capability to integrate all collected community AED information directly into the dispatch system map—on existing console monitors.

The foundation provides PulsePoint Registry free of charge to connected agencies.

With dispatchers making rapid over-the-telephone assessments of patients based on the observations of untrained callers, an incorrect determination can be made. For example, such a situation could occur with someone who has just had a grand mal seizure, passed out from too much alcohol, or has a very high blood sugar. However, if you tried to do CPR on such an individual he or she would probably moan and possibly even try to push you away. Also, an AED would not deliver a shock to a person in any condition where an effective heartbeat was present.

The app aims to notify those essentially within walking distance of the event location. However, this distance is configurable on an agency by agency basis. Higher population densities usually warrant a smaller notification radius. Likewise, a rural area with longer local government response times may choose to notify over a broader are

If you see a teen or adult suddenly collapse, call 9-1-1 and push hard and fast in the center of the chest to the beat of the classic disco song “Stayin’ Alive.” CPR can more than double a person’s chances of survival, and “Stayin’ Alive” has the right beat for Hands-Only CPR.

American Heart Association 

When CPR-trained bystanders receive an alert from PulsePoint Respond, it tells them not only where an SCA event is happening, but also where they can find the nearest AED. But often, data on AED locations can be missing, inaccurate, or simply not detailed enough to make the devices easy to find in an emergency. That’s where the PulsePoint AED app comes in.

With the free PulsePoint AED app, citizens can help even before a life is in danger, by easily identifying public access AEDs throughout your community. Users place the AED location on a map, add business and descriptor information and submit photos of the AED in context of its environment.

Learn more HERE



1. Call 911

Check the victim for unresponsiveness. If the person is not responsive, and not breathing or not breathing normally, call 911.

2. Get Prepared

Place AED next to victim. Open/turn on AED. Bare the victim’s chest.

AED Use Step 1

3. Apply Electrode Pads

Apply electrode pads as indicated in the illustration. Be sure to push firmly so that the pads completely adhere to the victim’s chest.

AED Use Step 2

4. Follow Voice Prompts

Follow AED voice commands until emergency medical personnel arrive.

AED Use Step 3

PulsePoint AED App Icon